Frequently asked questions

Every bar is grown at Hacienda Umbelina in the Ucayali rainforest of the Peruvian Amazon. We control the whole process from seed to sack, with full traceability.

The percentage is the share of cacao in the bar. We offer 62%, 70%, 72%, 85%, and 100% — the higher the number, the more intense and pure the cacao.

Yes. We farm with minimum intervention and organic practices, letting nature guide the cacao's potential.

Orders are typically prepared within 1–2 business days. Delivery time then depends on your location and the option chosen at checkout.

Keep it in a cool, dry place away from direct sunlight and strong odors, ideally between 16–18°C. Avoid the fridge to prevent sugar bloom.

If anything arrives damaged or isn't right, contact us and we'll make it right. See our refund policy for full details.